Privacy Policy

This policy explains how Jae Painter Phoenix (JAE Painting & Restorations LLC), "we", "us", or "our", collects, uses, and protects information when you visit jaepainterphoenix.com or contact us. We keep it simple: we only collect what we need to answer your questions, give you an estimate, and do the work you hire us for.

Information we collect

Information you give us

When you request an estimate, call, text, or email us, you may share:

• Your name, phone number, and email address
• Your property address and details about your project, such as rooms, surfaces, colors, and timing
• Photos of your project, if you choose to send them
• Anything else you include in a message

Information collected automatically

Like most websites, our site is delivered through a hosting provider (Cloudflare) that automatically processes basic technical information such as your IP address, browser type, and the pages you request. This is used to deliver the site, keep it secure, and prevent abuse.

We use Google Analytics to understand how visitors use our site, such as which pages are viewed and how people find us. Google Analytics uses cookies and collects information like your approximate location, device, and browsing activity on our site. You can opt out with the Google Analytics opt-out browser add-on.

Third-party content

Our pages load fonts from Google Fonts, and our contact page shows an embedded Google Map. When these load, Google receives your IP address and may set its own cookies, as described in the Google Privacy Policy.

How we use your information

• To respond to your questions and estimate requests
• To schedule visits, prepare written estimates, and complete your project
• To send invoices and keep records of the work we do
• To follow up about your project, including touch-ups or questions after the job
• To keep our website working and secure
• To meet legal, tax, and accounting requirements

We do not use your information for unrelated marketing, and we do not send you promotional messages you did not ask for.

How we share your information

We do not sell or rent your personal information. We only share it:

• With service providers that help us run our business, such as website hosting, email, and form delivery, only as needed to provide their service
• When required by law, or to protect our rights, our customers, or the public
• With your permission

Photos of our work

We may photograph completed work to show in our gallery and on our Google Business Profile. We do not publish your name, address, or anything that identifies you or your home without your permission. If you would rather we not use photos of your project, just tell us.

How long we keep information

We keep estimate requests and project records for as long as needed to serve you and to meet tax, warranty, and record-keeping requirements. When information is no longer needed, we delete it.

How we protect information

Our website is served over a secure HTTPS connection, and we limit access to customer information to the people who need it to do the work. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to show you, correct, or delete the personal information we have about you, or to stop contacting you. Use the contact details below and we will respond within a reasonable time. We may need to keep some records where the law requires it.

Children's privacy

Our services are for adults. We do not knowingly collect information from children under 13.

Links to other sites

Our site may link to other websites, such as Google. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

Contact us

Questions about this policy or your information? Contact JAE Painting & Restorations LLC:
5107 W Berkeley Rd, Phoenix, AZ 85035
Phone: (623) 565-6971
Email: [email protected]

See also our Terms and Conditions, or send us a message.